FAQ

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We aim to process and ship all orders promptly. On average, shipping takes 1–7 business days. Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor its progress.

If you’re not completely satisfied with your purchase, you may request a refund within 7 business days of receiving your order, as long as the items are in their original condition and packaging. To initiate the refund process, please contact our customer service team with your order details, and we will guide you through the next steps.

Yes, our refund policy applies to all products, including discounted items. You may request a refund within 7 business days of receiving your order, provided the items are returned in their original condition.

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number on the carrier’s website to monitor the delivery status of your package.

Yes, we are dedicated to sustainability and ethical practices. Our products are crafted using natural, plant-based ingredients, and we ensure that all materials are responsibly sourced. We prioritize eco-friendly processes and uphold fair labor standards across every aspect of our business.

Our customer service team is here to assist you. Simply fill out the form below, and we’ll get back to you promptly.

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